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Are you looking to develop your finance and accounts skills and career with a young, dynamic company? Are you proactive, confident and organised?

Contact Law is the leading online business development service for law firms, and we are looking for a motivated and proactive accounts person to join our team. We are a 30-person company, full of motivated individuals - who like to be social and have fun as well.

The role will be part of the Accounts team and will primarily entail chasing existing aged debt and ensuring we have tight credit control. The ideal candidate should have previous customer service experience. This role will be project based, needs good customer negotiating skills and will require a good eye for detail.

We are based in Earlsfield, which is on train links close to Clapham Junction and regular bus routes. Working hours are normally 9am to 5:30pm but we are open to discussing flexible working arrangements.

Responsibilities

  • Pro-actively contacting customers with aged debt and securing payments
  • Dealing with enquiries from customers about their accounts
  • Negotiating debt settlement with customers
  • Ensuring credit control processes are followed, including monitoring escalation

Skills

  • Excellent computer skills, Outlook, Word and Excel
  • High level of literacy and numeracy
  • Customer service experience: a good telephone manner and isn’t afraid to be firm with difficult customers and negotiate effectively
  • Clear and concise spoken and written communication, presenting key information clearly and professionally
  • Proactive and self-motivated with the ability to effectively organise time for maximum impact
  • Experience in accounts/reconciliation is preferable, ideally with Sage
  • Confident and proactive with customers

We offer a market-competitve salary plus a bonus and other benefits. We are recruiting for multiple positions, including permanent and fixed term positions.

If you are interested in the position, please email Susan.Buchanan-Clarke@contactlaw.co.uk with your cv and a covering letter, explaining why you would be ideal for the job.

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