Case Handler position

 
Do you enjoy talking to clients on a daily basis? Interested in legal situations? Do you want to help people resolve serious issues?
 
We are looking for excellent Case Handlers to join the Contact Law Case Handling team, responsible for introducing clients to our panel of 5,000 solicitors across the UK.
 

The ideal candidate:

  • Must have excellent communication skills over the phone and email
  • Must be organised and able to work efficiently to deadlines and targets
  • Must have a professional approach and able to speak to people at all levels
  • Be proactive and have a positive attitude to their work, ability to prioritise workload
  • Be able to work autonomously and as part of a team
  • No longer than an hour commute to SW18

Essential skills/experience:

  • Strong background in inbound customer service or telesales
  • Experience of working towards performance targets in a busy environment
  • Self motivated with a positive attitude
  • Organised, efficient, good time management

Additional skills/not essential:

  • Legal background not essential but may be beneficial
  • Additional language fluencies are advantageous but not essential

In return we offer:

  • Market competitive salary of £16,500 plus OTE of £25,500
  • A fun and lively working environment in a fast-growth company
  • Great career progression opportunities

Must be available to start immediately

If you think you are suitable for this position, please send your CV and a brief cover letter to info@contactlaw.co.uk and we will respond to candidates that we wish to take forward within 7 working days. Please note that, due to the number of applicants that this role attracts, we are only able to respond to successful candidates.
 
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"This was the first time I've been to court, which was a nerve-racking experience for me. However, I felt very prepared, I understood my case and representation - this was down to you."
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